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Pricing & account terms

We quote every order, but the framework behind those quotes is published here so you know what to expect before you call.

Account tiers

Three ways to buy from us

Tiers are based on annual spend and reviewed every twelve months. Nobody is locked in — there are no contracts, cancellation fees or minimum commitments.

Open account

Pay-as-you-go buying, no application.

List − standard
  • Same-day quotes
  • Card or prepay on despatch
  • Full catalog access
  • Freight charged at carrier cost
  • Order minimum: none
Request a quote

Managed supply

Replenishment programme for multi-site or high-volume buyers.

8–20% off list
  • Everything in Business account
  • Min/max bin replenishment
  • Kitting to your specification
  • Consolidated monthly invoicing
  • Free shelf audit and bin labelling
  • Quarterly review with the owner
Book a shelf audit

Discount ranges are indicative and depend on category mix and annual volume. All prices are quoted in US dollars, exclusive of applicable sales tax.

The small print, in plain English

What is and is not charged

ItemOur policy
Freight and shippingPassed through at the carrier’s actual cost. We do not add a handling or fuel surcharge of our own.
Local delivery (Carson City, Reno, Sparks, Minden, Gardnerville)Free on Business and Managed accounts for orders over $250. Below that, a flat $18 applies.
Small order feeNone.
Quote fee / sourcing feeNone, including obsolete-part research.
Kitting and custom labellingQuoted per kit before work starts. Free on Managed supply accounts.
RestockingFree within 30 days on unopened stocked lines. 15% on special orders (see Shipping & Returns).
Payment termsNet 30 on approved Business and Managed accounts. Card, ACH and check accepted.
Late payment1.5% per month on overdue balances, applied only after written notice.
Price validityQuotes hold for 14 calendar days unless the quote states otherwise.
Sales taxNevada sales tax applied where due. Valid resale or exemption certificates honoured.
Opening an account

Four working days, start to finish

Most new business accounts are trading within a week. The only slow part is trade references, and we can start quoting before those come back.

Application

A one-page credit form emailed to you, plus your W-9 request if needed.

References

Two trade references and a bank contact, checked within 48 hours.

Terms set

Credit limit and tier confirmed in writing by David or the accounts lead.

First order

Standing quote sheet built for your repeat lines so reordering is one email.

Stock racking in the Carson City warehouse

Need a quote today?

Send us your parts list, drawing or a photo of the label. Most quotes go out the same business day, priced and with lead times confirmed.

Request a quote Call +1 408-315-6546